Contractors Assign Blame, but Admit No Faults of Their Own, in Health Site
By ROBERT PEAR, NYT
WASHINGTON — Contractors that built President Obama’s health insurance marketplace point fingers at one another and at the government, but each insists that it is not responsible for the problems that infuriated millions of Americans trying to buy insurance on the Web site, according to testimony prepared for a Congressional hearing on Thursday.
Some of the biggest contractors set forth their experiences in testimony for the hearing, by the House Energy and Commerce Committee.
Cheryl R. Campbell, a senior vice president of CGI Federal, a unit of the CGI Group, the main contractor, said all of its work had been done “under the direction and supervision” of the federal Centers for Medicare and Medicaid Services, which she said was responsible for the performance of the federal exchange.
“We acknowledge that issues arising in the federal exchange have made the process for selecting and enrolling in qualified insurance plans difficult to navigate for too many individuals,” Ms. Campbell said. “Unfortunately, in systems this complex with so many concurrent users, it is not unusual to discover problems that need to be addressed once the software goes into a live production environment.”
(More here.)
WASHINGTON — Contractors that built President Obama’s health insurance marketplace point fingers at one another and at the government, but each insists that it is not responsible for the problems that infuriated millions of Americans trying to buy insurance on the Web site, according to testimony prepared for a Congressional hearing on Thursday.
Some of the biggest contractors set forth their experiences in testimony for the hearing, by the House Energy and Commerce Committee.
Cheryl R. Campbell, a senior vice president of CGI Federal, a unit of the CGI Group, the main contractor, said all of its work had been done “under the direction and supervision” of the federal Centers for Medicare and Medicaid Services, which she said was responsible for the performance of the federal exchange.
“We acknowledge that issues arising in the federal exchange have made the process for selecting and enrolling in qualified insurance plans difficult to navigate for too many individuals,” Ms. Campbell said. “Unfortunately, in systems this complex with so many concurrent users, it is not unusual to discover problems that need to be addressed once the software goes into a live production environment.”
(More here.)
Powered by Blogger
0 Comments:
Post a Comment
<< Home